Privacy Policy

Effective Date: March 18, 2026  |  Last Updated: March 18, 2026

1. Introduction and Overview

Welcome to Wing Snob. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of information that we receive from users of our website located at snob-wing.click and any related food services, applications, or platforms we operate.

Wing Snob operates in the United States and is subject to applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state privacy regulations. We are dedicated to full compliance with these laws and to respecting the privacy rights of all our users and customers.

By accessing or using our website at snob-wing.click, placing orders through our platform, subscribing to our newsletters, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all visitors, customers, registered users, and any other individuals who interact with Wing Snob through our website, mobile interfaces, or any other digital or physical touchpoints related to our business operations.

2. About Wing Snob

Wing Snob is a food service business operating in the United States. For all privacy-related inquiries, data requests, or concerns, you may contact us using the following information:

For all privacy-related communications, we encourage you to use the email address provided above. We will respond to all verified privacy inquiries within a reasonable timeframe as required by applicable law.

3. Information We Collect

Wing Snob collects various categories of personal information to provide you with our food services, improve your experience, and fulfill our legal and business obligations. The categories of information we collect are described in detail below.

3.1 Personal Identification Information

When you create an account, place an order, or contact us directly, we may collect the following personal identification details:

• Full name and preferred name
• Email address
• Phone number or mobile number
• Mailing address and delivery address (including street address, city, state, and ZIP code)
• Billing address and payment-related information
• Date of birth (where required for age verification)
• Username and password for registered accounts
• Profile photo or avatar (if voluntarily provided)

3.2 Payment and Financial Information

When you make a purchase or complete a transaction through our platform, we collect payment information necessary to process your order. This may include:

• Credit card or debit card details (processed securely through third-party payment processors)
• Bank account information (where applicable)
• Digital wallet information (such as Apple Pay, Google Pay, or PayPal)
• Transaction history and order records
• Billing and invoicing details

Please note that Wing Snob does not directly store complete credit card numbers or sensitive financial data on our servers. All payment processing is handled by PCI-DSS-compliant third-party payment processors.

3.3 Order and Food Preference Information

As a food service business, we collect information related to your dining preferences, dietary needs, and order history, including:

• Food orders and item selections
• Special dietary requirements or allergy information (where voluntarily provided)
• Order history and frequency of orders
• Delivery instructions and special requests
• Customer reviews, ratings, and feedback related to food products

3.4 Usage Data and Website Activity

We automatically collect certain information when you visit and interact with our website at snob-wing.click. This includes:

• Pages visited and content viewed on our website
• Time spent on individual pages and overall session duration
• Links clicked and buttons interacted with
• Search queries entered on our platform
• Referral source (how you found our website)
• Date and time of your visits
• Shopping cart activity and checkout behavior
• Error logs and performance data

3.5 Device and Technical Information

We collect technical information about the devices and systems you use to access our services, including:

• IP address (Internet Protocol address)
• Device type (desktop computer, laptop, tablet, smartphone)
• Operating system and version
• Web browser type and version
• Screen resolution and display settings
• Device identifiers and hardware identifiers
• Mobile network information
• Geographic location data derived from IP address

3.6 Cookie and Tracking Data

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. For detailed information about the cookies we use, please refer to the Cookie Usage section of this policy. Tracking data collected may include:

• Cookie identifiers and session tokens
• Web beacons and pixel tag data
• Local storage data
• Analytics tracking information
• Advertising performance metrics

3.7 Communications and Support Data

When you communicate with us via email, phone, online forms, or social media, we may collect:

• Content of messages and communications
• Customer support inquiry records
• Survey responses and feedback submissions
• Social media interactions with our official accounts
• Newsletter subscription preferences

3.8 Information Collected from Third Parties

We may receive information about you from third parties in certain circumstances, including:

• Social media platforms when you log in using social sign-on features
• Third-party food delivery platforms and aggregators
• Marketing and advertising partners
• Analytics service providers
• Fraud prevention and identity verification services

4. How We Use Your Information

Wing Snob uses the personal information we collect for a variety of purposes, all of which are grounded in legitimate business needs, legal requirements, or your explicit consent. The primary purposes for which we use your data include:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling food orders placed through our website
• Coordinating delivery or pickup of food orders
• Managing your account and providing access to your order history
• Communicating order confirmations, updates, and delivery notifications
• Handling refunds, returns, and customer service requests
• Verifying your identity and preventing unauthorized account access

4.2 Payment Processing

• Processing payments for orders and services
• Detecting and preventing fraudulent transactions
• Complying with financial regulations and reporting requirements
• Maintaining accurate billing records

4.3 Website Improvement and Analytics

• Analyzing user behavior to improve website functionality and design
• Understanding how customers navigate and interact with our platform
• Identifying technical issues and resolving website errors
• Conducting A/B testing and user experience research
• Measuring the effectiveness of our content and promotions

4.4 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers (with your consent)
• Personalizing marketing content based on your preferences and order history
• Running targeted advertising campaigns on third-party platforms
• Notifying you about new menu items, seasonal specials, and events
• Conducting loyalty programs and customer reward initiatives

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

4.5 Legal Compliance and Safety

• Complying with applicable federal and state laws, including the FTC Act and CCPA/CPRA
• Responding to legal requests, court orders, and government inquiries
• Protecting the rights, safety, and property of Wing Snob, our employees, and our customers
• Investigating potential violations of our Terms of Service
• Preventing, detecting, and reporting fraudulent or illegal activities

5. Sharing Your Information with Third Parties

Wing Snob does not sell your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our business. These service providers may include:

• Payment processors: To securely process financial transactions (e.g., Stripe, PayPal, Square)
• Delivery and logistics partners: To fulfill food delivery orders
• Cloud hosting providers: To store and manage website and application data
• Email marketing platforms: To send newsletters and promotional communications
• Analytics providers: Such as Google Analytics, to understand website traffic and user behavior
• Customer support tools: To manage and respond to customer inquiries
• Fraud prevention services: To detect and prevent fraudulent activities

All third-party service providers are contractually obligated to protect your personal information and use it only for the specific purposes for which they were engaged. They are not permitted to use your data for their own marketing purposes.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, or other third parties when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of Wing Snob, our users, or the public
• Investigate, prevent, or take action against suspected fraud or illegal activities

5.3 Business Transfers and Mergers

In the event that Wing Snob undergoes a merger, acquisition, sale of assets, or other business restructuring, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and your data will continue to be protected in accordance with this Privacy Policy.

5.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that does not personally identify you with third parties for research, marketing, analytics, and other business purposes. Such data cannot reasonably be used to identify any individual person.

6. Cookie Usage and Tracking Technologies

Our website at snob-wing.click uses cookies, web beacons, pixel tags, and similar tracking technologies to improve your experience and gather analytical information. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including shopping cart functionality and secure login sessions
• Performance and Analytics Cookies: Help us understand how visitors use our website and identify areas for improvement
• Functionality Cookies: Remember your preferences, such as language settings and saved addresses
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please be aware that disabling certain cookies may affect the functionality and user experience of our website. For more detailed information about the specific cookies we use and how to manage your preferences, please refer to our dedicated Cookie Policy page available on our website.

Additionally, you may opt out of certain third-party tracking and advertising cookies by visiting:

• The Network Advertising Initiative (NAI) opt-out page at optout.networkadvertising.org
• The Digital Advertising Alliance (DAA) opt-out page at optout.aboutads.info
• Google Analytics opt-out by installing the Google Analytics Opt-out Browser Add-on

7. Data Security Measures

Wing Snob takes the security of your personal information seriously and has implemented a comprehensive range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols
• Data Encryption at Rest: Sensitive data stored on our servers is encrypted using strong encryption algorithms
• Firewalls and Intrusion Detection: We employ firewalls and intrusion detection systems to monitor and protect our network infrastructure
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing
• Access Controls: We implement strict role-based access controls to limit who can access personal data within our organization
• Secure Payment Processing: All payment transactions are processed through PCI-DSS-compliant payment processors

7.2 Administrative Security Measures

• Employee training on data privacy and security best practices
• Confidentiality agreements for all employees and contractors who handle personal data
• Data breach response plan and incident management procedures
• Regular review and updating of our privacy and security policies

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information. Wing Snob is committed to respecting and facilitating the exercise of these rights.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a resident of California, you have the following rights under the CCPA as amended by the CPRA:

8.2 General Privacy Rights (All Users)

Regardless of your state of residence, Wing Snob honors the following general privacy rights for all users:

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Correction: You may request that we update or correct inaccurate information in your account
• Right to Deletion: You may request that we delete your personal data, subject to legal retention requirements
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time
• Right to Opt-Out of Marketing: You may unsubscribe from marketing communications at any time

8.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Website: snob-wing.click

We will verify your identity before processing any privacy rights request to protect your information from unauthorized access. We will respond to verified requests within 45 days as required under the CCPA/CPRA. If we require additional time, we will notify you within the initial 45-day period. We may extend the response period by an additional 45 days in cases of complexity or high volume.

You may designate an authorized agent to submit privacy rights requests on your behalf. To do so, the authorized agent must provide written authorization signed by you, and we may require you to verify your identity directly with us.

9. Data Retention

Wing Snob retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:

When your personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal policies.

10. Children's Privacy

Wing Snob's website and food services are not directed to individuals under the age of 18. We do not knowingly collect, solicit, or maintain personal information from children under 18 years of age. If you are under 18, please do not use our website, create an account, or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without appropriate parental or guardian consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child under 18 has provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action.

This policy is consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), which governs the online collection of personal information from children under 13 in the United States. Our services are not designed for or targeted at children, and we take reasonable precautions to avoid collecting their data.

11. International Data Transfers

Wing Snob is based in the United States, and your personal information is primarily collected and processed within the United States. However, some of our third-party service providers may be located in or operate from other countries, which means your personal data may be transferred to and processed in countries outside of your country of residence.

When we transfer personal data internationally, we take appropriate steps to ensure that such transfers are conducted in compliance with applicable privacy laws and that your data receives an adequate level of protection. These measures may include:

• Entering into data processing agreements with third-party service providers that incorporate standard contractual clauses or equivalent data protection obligations
• Ensuring that receiving countries provide an adequate level of data protection
• Implementing technical and organizational security measures to protect transferred data

By using our website and services, you consent to the transfer, storage, and processing of your personal information in the United States and potentially in other countries where our service providers operate. If you have concerns about international data transfers, please contact us at [email protected].

12. Third-Party Links and Websites

Our website at snob-wing.click may contain links to third-party websites, applications, social media platforms, or food delivery services. These external links are provided for your convenience and informational purposes. Wing Snob does not control these third-party websites and is not responsible for their privacy practices or content.

We strongly encourage you to review the privacy policies of any third-party websites you visit through links on our platform. Your interactions with third-party websites are governed by their respective privacy policies, not this Privacy Policy. Wing Snob bears no liability for the privacy practices of third-party websites or services.

13. Changes to This Privacy Policy

Wing Snob reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes to this policy, we will take the following steps to notify you:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post a prominent notice on our website at snob-wing.click
• Send an email notification to registered users at the email address on file (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services following the posting of any changes to this policy constitutes your acceptance of those changes.

If you disagree with any changes to this Privacy Policy, you should stop using our services and contact us at [email protected] to request deletion of your personal information.

14. How to File a Complaint with a Data Protection Authority

If you believe that Wing Snob has violated your privacy rights or has not complied with applicable privacy laws, we encourage you to first contact us directly so that we can attempt to resolve your concern.

To submit a privacy complaint to Wing Snob:

• Email us at: [email protected] with the subject line "Privacy Complaint"
• Provide a detailed description of your concern and the specific data involved
• Include your contact information so that we can respond to you promptly

We will acknowledge your complaint within 5 business days and work to resolve it within 30 to 45 days.

14.1 Complaints to Regulatory Authorities

If you are not satisfied with our response or believe that your privacy rights have been violated, you have the right to lodge a complaint with relevant regulatory authorities. In the United States, the following bodies handle privacy-related complaints:

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact our Privacy Team using the information below. We are committed to addressing all privacy-related inquiries promptly and transparently.

We will make every effort to respond to your inquiry within the timeframes required by applicable law. For California residents submitting CCPA/CPRA requests, we will respond within 45 days, with the possibility of a single 45-day extension for complex requests.